Ocean Riviera Paradise Hotel

Hotels & Resorts
Playa del Carmen
Ocean Riviera Paradise All Inclusive
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FROM 221,00 (USD $)

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Ocean Riviera Paradise All Inclusive | Playa del Carmen | Mexico

Carretera Federal Chetumal Cancun KM 296, Predio Montecarlos Lotes 7, 7-1 y Predio Punta Bete Lote 15-5, 77511 Playa del Carmen, Mexico

➤ Ocean Riviera Paradise All Inclusive | Quintana Roo

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Experience world-class service at Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise All Inclusive is situated in Playa del Carmen. The hotel has 5 outdoor pools and spa centre, and guests can enjoy a drink at one of the 12 on site bars. Free WiFi is provided and free private parking is available.

All rooms include a flat-screen TV with cable channels. You will find a coffee machine in the room. Each room is fitted with a private bathroom. For your comfort, you will find bathrobes and free toiletries.

There is a 24-hour front desk at the property. Guests can enjoy a meal in one of the 10 restaurants of this resort, relax at Mike´s Coffee or have dessert at the Ice Cream Parlour. The resort offers unlimited non motorized sports, Theater, Night club and access to the onsite Casino and Bowling alley.

Despacio Spa Centre offers massages, face and body treatments,Indoor saltwater pool, sauna and state of the art fitness centre. Beauty salon and hairdressing service.

You can play tennis volleyball or basketball in one of the 3 courts. 5th Avenue is 4.3 km from Ocean Riviera Paradise All Inclusive. The nearest airport is Cancun International Airport, 50 km from the property.

See photos for Ocean Riviera Paradise Hotel

Review score

Based on 82 reviews

Facilities

8.2

Cleanliness

8.4

Comfort

8.4

Value for money

7.8

Location

8.1

Total

7.7

Free WiFi

8.2

Room choices in Ocean Riviera Paradise Hotel

X 3

Eden Junior Suite

X 3

Eden Junior Suite with Jetted Tub

X 3

Eden Junior Suite Swim Up - Adults Only

X 3

Eden Junior Suite Rooftop - Adults Only

X 3

Eden Master Suite

X 3

Eden Master Suite Rooftop - Adults Only

X 4

Daisy Junior Suite

X 4

Daisy Junior Suite Pool View

X 3

Privilege Junior Suite

X 3

Privilege Junior Suite with Pool View

X 3

Privilege Junior Suite Swim up - Adults Only

X 3

Privilege Junior Suite Rooftop - Adults Only

X 3

Privilege Master Suite

X 3

Privilege Master Suite Swim up - Adults only

X 3

Junior Suite Standard

Ocean Riviera Paradise Hotel Services

Internet	WiFi is available in public areas and is free of charge.
Bathroom	Toilet paper, Towels, Bath or shower, Private bathroom, Toilet, Free toiletries, Hairdryer, Bath, Shower
Bedroom	Wardrobe or closet, Alarm clock
Outdoors	Outdoor furniture, Beachfront, Balcony, Garden
Kitchen	Coffee machine
Room Amenities	Sofa bed, Clothes rack
Activities	Bicycle rental Additional charge, Live sport events (broadcast), Live music/performance, Themed dinner nights, Movie nights, Beach, Tennis equipment, Water park, Evening entertainment, Kids' club, Water sport facilities on site Additional charge, Nightclub/DJ, Entertainment staff, Snorkelling Additional charge, Bowling, Children's playground, Games room, Golf course (within 3 km) Additional charge, Tennis court
Living Area	Seating Area, Desk
Media & Technology	Flat-screen TV, Cable channels, Telephone, TV
Food & Drink	Coffee house on site, Kid-friendly buffet, Kid meals, Special diet menus (on request), Snack bar, Bar, Minibar, Restaurant
Parking	Free private parking is possible on site (reservation is needed)., Parking garage, Accessible parking
Reception services	Private check-in/check-out, Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk
Entertainment and family services	Kids' outdoor play equipment, Indoor play area, Board games/puzzles, Babysitting/child services Additional charge
Cleaning services	Daily housekeeping, Trouser press, Ironing service Additional charge, Laundry Additional charge
Business facilities	Fax/photocopying, Business centre, Meeting/banquet facilities Additional charge
Safety & security	Fire extinguishers, CCTV outside property, Smoke alarms, 24-hour security, Safety deposit box
General	Minimarket on site, Air conditioning, Non-smoking throughout, Mosquito net, Wake-up service, Car hire, Laptop safe, Lift, Heating, Family rooms, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Non-smoking rooms, Iron, Room service
Accessibility	Visual aids: Braille, Lower bathroom sink, Higher level toilet, Toilet with grab rails, Wheelchair accessible, Upper floors accessible by stairs only, Upper floors accessible by elevator
2 swimming pools	Seasonal, Shallow end, Swimming pool toys, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Suitable for kids
Wellness	Kids' pool, Fitness, Full body massage, Hand massage, Head massage, Couples massage, Foot massage, Neck massage, Back massage, Spa/wellness packages, Spa lounge/relaxation area, Spa facilities, Body treatments, Hair styling, Hair colouring, Hair cut, Pedicure, Manicure, Hair treatments, Make up services, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Water slide, Public Bath, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna Additional charge
Languages spoken	English, Spanish

Ocean Riviera Paradise Hotel Terms and Conditions

Check-in	From 15:00 to 21:30
Check-out	Until 12:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds	Children of any age are welcome.
Age restriction	The minimum age for check-in is 18
Pets	Pets are not allowed.
Accepted payment methods	Cash Ocean Riviera Paradise All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

To consider

Children up to and including 1 year old can stay for free.

Children from 2 years old to 11 years old can stay for 50% of the adult rate per child per night.

Please note there is a municipality tax for $26.89 pesos, per room per night

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Other known names for Ocean Riviera Paradise Hotel

Ocean Riviera Paradise All Inclusive Hotel

Ocean Riviera Paradise All Inclusive

Frequently asked questions about Ocean Riviera Paradise Hotel

How do I get the best price guarantee for Ocean Riviera Paradise Hotel?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Ocean Riviera Paradise Hotel. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Ocean Riviera Paradise Hotel?

WiFi is available in public areas and is free of charge.

Is there free parking available at Ocean Riviera Paradise Hotel?

Free private parking is possible on site (reservation is needed)., Parking garage, Accessible parking

What are the outdoor activities at Ocean Riviera Paradise Hotel

Outdoor furniture, Beachfront, Balcony, Garden

What languages are spoken at Ocean Riviera Paradise Hotel?

English, Spanish

What are the general services offered at Ocean Riviera Paradise Hotel?

Minimarket on site, Air conditioning, Non-smoking throughout, Mosquito net, Wake-up service, Car hire, Laptop safe, Lift, Heating, Family rooms, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Non-smoking rooms, Iron, Room service

Are pets allowed at Ocean Riviera Paradise Hotel?

Pets are not allowed.

What is the check-in time at Ocean Riviera Paradise Hotel?

From 15:00 to 21:30

What is the check-out time at Ocean Riviera Paradise Hotel?

Until 12:00

100% real reviews of Ocean Riviera Paradise Hotel

If you have any questions regarding the facilities or services provided at Ocean Riviera Paradise Hotel, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

Canada

David

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

Very Good

Was very clean and ground were great for strolling around Rooms were really well looked after daily

Beach had stones

United States of America

Volkmann

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

Good

The bartenders were so fun and friendly. All areas of the resort including our rooms were extremely clean. The resort was large and offered a lot of different amenities. We felt super safe leaving the resort and going downtown playa

Being harassed by the man trying to sell timeshare and how rude he was when we told him we weren’t interested. Our fridge in our room didn’t work

United States of America

Katie

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

We had a good time, but I likely won’t return due to mediocre food, not enough loungers at the beach, eroding beach, and

I liked that there are lots of different things going on and things to do. I really enjoyed the pool so close to the ocean that I could hear the waves. Drinks were good. Staff in every dining situation were working hard to protect those with food allergies from being exposed to allergens.The trolley was helpful with some of our older friends. Some staff members worked hard to make the stay good. Our housekeeper kept us stocked with water per our request, and the room was clean. The grounds were kept clean.

The food is mediocre. The ice cream shop needs to be open earlier. The beach is sad— I don’t know what you can do about the erosion. I HATE the towel on the lounger system. There were some that only had towels on them all day long instead of people. I deeply resent the Privilege option. It makes divisions that are unnecessary. Also, who decided the Privilege bracelet needed to be white, as in White Privilege?? Staff was inconsistently attentive. We couldn’t get all 13 of us booked near each other. The ceiling fan in our room could not be adjusted to change the speed—the chain was completely gone. That was true in 3 different rooms in Eden.

Canada

Larry

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

Overall buffet was best

Staff friendly andhelpful

Stake house overrated stake far to salty

Austria

Maximilian

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

Perfect for a beach vacation, really good food! The pictures don't do the hotel justice

I looked really hard through basically every hotel in the area of Playa del Carmen. It's hard to get a feeling for what is really a good place to stay at and what is not. Let me tell you - the Ocean Riviera Paradise definitely is a good place to stay! The pictures (I was told they were taken over 5 years ago) don't do the hotel justice. The food is amazing (!), the staff extremely friendly and there are plenty of pools where you can find a spot to relax. Also, when we were there (February) we didn't notice the children at all, even though that was something we were worried about. Getting to downtown Playa is a bit hard (taxi is minimum 20$ one way) but aside from that this hotel is great for a beach vacation. The gym is also great and the Margaritas are tasty. Though, I have to warn fellow Europeans here - the beer is very americanized and tastes bland. Big shoutout to Elias who was in charge of taking care of the guests at house no. 4. My family and I had a great time thanks to his assistance.

Not always easy to get to downtown Playa del Carmen. Also, they should get someone from Europe to teach the staff to be more efficient. It takes way too long to take away dirty plates and clean the tables. And it definitely is not the lack of staff (there is plenty) but because it appears there is a proper education and sense of efficiency missing.

Mexico

Janet

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

They need to have the bar open later in the day sometimes they would close at 6 at the pool areas

That the staff was helpful

The drinks and tat you have to reserve the restaurants

United Arab Emirates

Chris

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

Great stay and would visit again

Variety of food

No wine included and small beer AC to be improved in all the restaurants. Too hot

Costa Rica

Courtney

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

Wonderful

The staff were amazing, and the facilities were good, if you’re looking for an all inclusive, then this one is great! I was there with a group and they chose this property. Highly recommend to upgrade yourself because the food in the privilege area as much better.

The food at regular restaurants was just OK to me.

United States of America

Chi

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

It was a nice resort but it is good for family with young children or 60yearvold + ideal groups for

Family friendly resort

Sale you timeshare / membership stuff were pushy . Once you didn’t sign up , they don’t want to talk to you again or look you in the eyes even passing you by

United Kingdom

Alison

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

Good value for money however not 5 stars but overall okay

There were plenty of options of pools and areas to sit. The staff were friendly and the weather was good in December. The rooms and communal areas were clean and comfortable.

The food was very average and the inclusive drinks were cocktail drinks which were very sweet.

Canada

Shaiann

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

Overal probably the best family resort you could go too

I really loved how many activities they had for the kids to stay engaged. They also had many different food options to chose from.

Having a toddler can be hard. I would appreciate if they would let me take the food to my room when my son didn’t get a chance to eat. Most of it was thrown out as well and I just think in a world with starving people everywhere, that wasn’t right. We should be reducing as much waste as possible

United States of America

Jermin

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

Wonderful

Friendly staff, felt welcomed.

Could use more shaded outdoor areas.

Mexico

Vera

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

Very short stay we enjoyed very much. Will be back for more.

The rooms are big and very clean. We loved that the toilet and shower are separated from the rest of the bathroom. We appreciated the free wifi everywhere. We didn't have time to use the bathtub. The grounds are huge but well kept. We loved the café.

We had the impression that there was a lack of staff at several areas, for example the restaurant. This caused some waiting times to get your drinks or dirty plates to be cleaned from the table. Some chairs at the pool area are not comfortable anymore. A lot of outside vendors were allowed at the beach area, which we didn't appreciate that much.

United States of America

William

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

Exceeded expectations based on price paid

Food, drinks, staff

The property needs some maintenance and TLC

Colombia

Juan

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

Good

Diversity of restaurants Comfortable rooms Most of the staff were kind

Lack of personnel staff colaboración with particular request. For example, we bring a medicine that needs to be refrigerated and the ice on the freeze and it was really difficult to get help with this request while we expecting to get the assignation room and at the end of our stayed the taxi to pick us to airport

United Kingdom

Osarumhense

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

Lovely

Big, fun, loads to eat and drink. Clean, helpful and friendly staff.

Not enough adult activities at night time

United States of America

Troygo

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

Was good, expected more.

We loved how many food options were available to us and pools. Also front desk very organized and super helpful. Buffet was great only was missing kosher section.

There were not beach access unfortunately. Our room was not cleaned for 1 full day and in general only once a day was cleaned(which is okay but still). Our friends were on the other floor and they had great cleaning service.

United States of America

Patrick

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

Great time with family and excellent amenities!

Tons to do, great staff.

United States of America

Jones-brown

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

Awesome

Love the shuttle services because it was extremely hot. Joaquin our server by our swim up poll was AWESOME! His services made our stay even better.

The buffet could be a lot better. The French fries were really salty. They need a better selection with food.

United States of America

Venita

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Ocean Riviera Paradise Hotel

Very Good

Would be nice to be able to make reservations for all the restaurants

Contact us
Ocean Riviera Paradise Hotel +52 984 159 1800

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- Ocean Riviera Paradise All Inclusive -

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Ocean Riviera Paradise Hotel ★★★★★

FROM 221,00 (USD $)

Online booking

Book as you like

Ocean Riviera Paradise All Inclusive | Playa del Carmen | Mexico

➤ Ocean Riviera Paradise All Inclusive | Quintana Roo

See photos for Ocean Riviera Paradise Hotel

Room choices in Ocean Riviera Paradise Hotel

Ocean Riviera Paradise Hotel Services

Ocean Riviera Paradise Hotel Terms and Conditions

Other known names for Ocean Riviera Paradise Hotel

Ocean Riviera Paradise All Inclusive Hotel

Ocean Riviera Paradise All Inclusive

Frequently asked questions about Ocean Riviera Paradise Hotel

How do I get the best price guarantee for Ocean Riviera Paradise Hotel?

Is WiFi available at Ocean Riviera Paradise Hotel?

Is there free parking available at Ocean Riviera Paradise Hotel?

What are the outdoor activities at Ocean Riviera Paradise Hotel

What languages are spoken at Ocean Riviera Paradise Hotel?

What are the general services offered at Ocean Riviera Paradise Hotel?

Are pets allowed at Ocean Riviera Paradise Hotel?

What is the check-in time at Ocean Riviera Paradise Hotel?

What is the check-out time at Ocean Riviera Paradise Hotel?

100% real reviews of Ocean Riviera Paradise Hotel

David

Volkmann

Katie

Larry

Maximilian

Janet

Chris

Courtney

Chi

Alison

Shaiann

Jermin

Vera

William

Juan

Osarumhense

Troygo

Patrick

Jones-brown

Venita

How can we help you?

- Ocean Riviera Paradise All Inclusive -